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We are authorised and regulated by the Financial Services Authority (FSA) in respect of mortgage and general insurance contracts. The FSA are an independent agency set up by the government by the Financial Service Act and are responsible for regulating financial services in the UK. We have a code of conduct that filters through treating customers fairly (TCF) and this means our high standards and good practice exceeds the minimum industry standards set by the Office Of Fair Trading (OFT)
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